Lovable·FixpaymentsStripeintermediate

Stripe Shows an Active Subscription but the App Still Blocks Access

Quick Answer

Stripe has the right billing state, but your app is reading the wrong source of truth or never converting that billing state into an entitlement record your app actually trusts. Start with "Check which table or field the app actually trusts" before making broader code changes.

Quick Fix Summary

Most likely cause	Stripe has the right billing state, but your app is reading the wrong source of truth or never converting that billing state into an entitlement record your app actually trusts.
Fastest fix	Check which table or field the app actually trusts
Use this page if	Stripe shows the subscription as active

You're in the right place if...

!Stripe shows the subscription as active
!The user still sees a paywall after payment
!Billing works but premium access never unlocks

Why this happens

Stripe has the right billing state, but your app is reading the wrong source of truth or never converting that billing state into an entitlement record your app actually trusts.

Fix

Check which table or field the app actually trusts

Find the exact place your app checks for premium access. Many apps look at a local profile flag while the webhook updates a different subscriptions table, so the two states never meet.

Map the Stripe customer back to the right user

Make sure the webhook writes to the record for the same signed-in user who paid. Broken customer-to-user mapping is one of the fastest ways to create active subscriptions with blocked access.

select user_id, stripe_customer_id, status
from subscriptions
where stripe_customer_id = 'cus_123';

Write entitlements from the webhook, not from the browser

Update a single server-trusted subscriptions or entitlements table when the Stripe webhook succeeds, then read only that table when deciding access.

Patch the generated access logic

Tell Lovable to remove mixed sources of truth for billing and access.

Copy this prompt

Audit this app so premium access is decided from one server-trusted subscriptions or entitlements record only. Stripe may say a subscription is active, but the app should unlock features only when the webhook updates the correct user record and the access checks read that same record.

Prevent this next time

Billing state and access state must meet in one trusted table. If Stripe, Supabase, and the UI all believe different things, access will drift.